Contact us
Whether you have a question about your order or would like some style tips, we’re happy to help.
If you have a question about your payment, please get in touch with Klarna or PayPal.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +46844686200.
We are open:
Weekdays: 9am – 4am CET
Weekends: 10am - 4am CET
Festive opening hours:
24/12: 9am – 11pm CET
25/12: CLOSED
26/12:9am – 4am CET
31/12: 9am – 11pm CET
1/1: 11am – 3am CET
If you need to contact us outside of our opening hours, you can email us.
Web call
Through your internet connection you can call us for free.
By clicking this button you will leave our website and start the web application of our service provider.
You can close the new browser window at any time to cancel the call and return to the & Other Stories website.
For questions about your delivery, please contact customer service.
For more information regarding import fees and customs tax refer to Delivery. Once the package is in transit, please contact your local UPS.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.