How can we help you?
Delivery
What delivery options do I have?
Standard delivery is free for orders over 600 DKK. We will deliver your purchase within 3-4 working days after receiving your order confirmation.
Standard Home Delivery (65 DKK)
Standard Pickup Location (45 DKK)
Standard Parcel Locker Location (45 DKK)
We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday and before 10:30 a.m. on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.
Express Home Delivery (160 DKK)
During high season and sale periods, Express delivery might be unavailable.
The available shipping methods, cost, and current delivery time of your order will be shown at the checkout. Enter your preferred delivery address at the checkout or select a convenient parcel shop. If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID.
Track your order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.
Delivery restrictions
We do not ship to Faroe Island. For shipping to Greenland please select "International Shipping" as your location.
Items ordered can only be delivered to persons 18 years or older, with an address in your selected country. Delivery location exclusions are listed below. See transportation restrictions here.
Undeliverable Parcels
If your order cannot be delivered it will be returned to & Other Stories.
Ordering from abroad
To order whilst abroad, visit the & Other Stories website of the country you are in and provide a local delivery address at checkout.