Delivery

All standard delivery times can be found on this page. The available shipping methods, cost, and current delivery time of your order will be shown at the checkout.
 

We’ve extended our list of locations, making it possible to ship our online treasures worldwide. To discover your best delivery options, please update your current shipping location.

Where does & Other stories deliver?

We ship orders Monday - Friday, except public holidays, to:

Andorra
Argentina
Australia
Bangladesh
Barbados
Brunei Darussalam
Canada
Chile
Costa Rica
Ecuador
El Salvador
Faroe Islands
Georgia
Gibraltar
Greenland
Guam
Guatemala
Guernsey
Honduras
Hong Kong
India
Iceland
Indonesia
Jamaica
Japan
Jersey
Kenya
Liechtenstein
Macao
Malaysia
Maldives
Mexico
Mongolia
Morocco
New Caledonia
New Zealand
Nigeria
Northern Mariana Islands
Peru
Puerto Rico 
Samoa
San Marino
Serbia
Singapore
South Africa
St. Kitts and Nevis
Suriname
Taiwan
Thailand
Türkiye
Uruguay
Vietnam

Undeliverable parcels

If we are unable to deliver your package it will automatically be returned to & Other Stories.

What delivery options do I have?

Standard Home Delivery:

20 USD
We offer you delivery to your home address 4-6 working days after receiving your order confirmation, excluding customs processing times. Please note that & Other Stories is not responsible for any additional time incurred while your parcel is held at customs. Your order is shipped from Tilburg, Netherlands.

Please note, for remote locations such as Federate States of Micronesia, Northern Mariana Islands, Tuvalu, Wallis and Futuna delivery can take longer.

Kindly note, during high season and sale, delivery might take a little longer.

How can I track my parcel?

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order under ‘Orders’ when you log in at My Account.

Import tax/customs duties

Please note, the total order amount does not include local sales tax/ VAT. In certain locations, if the value of your order exceeds the toll-free limit an import tax/customs fee may be applied upon delivery. & Other Stories does not compensate for these additional charges.

Please check with your local Customs Office for more information. 

How to pay these fees:
Once the parcel has entered the destination location, it will be held by Customs for clearance. During this process, import duties and tax fees will be calculated. If additional charges apply, our transport partner will contact you to pay the extra fee before Customs releases the order.

bank fees

Please note, your bank might add additional fees for cross border payments.
& Other Stories does not compensate for these charges.
Please check with your bank for more information.