Contact us
Whether you have a question about your order or would like some style tips, we’re happy to help. Select your location in the list below to see specific information for your region.
You can find the most recent updates regarding store opening hours in our store locator.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in German.
The quickest way to reach us is by calling us on 0043 800400884.
You can also chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Telephone
Monday – Friday 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 13:00 CET
Holidays: 09:00 – 17:00 CET
Chat
Monday – Friday 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 13:00 CET
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our Dutch and French speaking teams on 080 062 677.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email our Dutch speaking team or French speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 080 0249 170 58.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0177 763 77.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0222 324 39.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 736 9088
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on 89 888 777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0660 50 35.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on 0841541388.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen..
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in French.
You can call us on +33805980500.
The quickest way to reach us is to chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 211 198 46 22.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +443447369088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on +35319194545.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 –20:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
Festive opening hours:
24/12: 08:00 – 17:00 GMT
25/12: CLOSED
26/12: 08:00 – 17:00 GMT
31/12: 08:00 – 17:00 GMT
1/1: 10:00 – 17:00 GMT
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Italian.
The quickest way to reach us is by calling us on 800 905 688.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0686 882 56.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on 0521 401 66.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our French and German speaking team on +35227867318.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email our German speaking team or French speaking team. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Dutch.
The quickest way to reach us is by calling us on 09009900001.
You can also chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on 239 67133.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Polish.
You can call us on 800 702 080.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 19:00 CET
Saturday: 09:00 – 17:00 CET
Sunday - chat only: 09:00 – 17:00 CET
Changed opening hours on:
24/12 - chat only: 09:00 - 14:00 CET
25/12: closed
26/12- chat only: 09:00 - 17:00 CET
31/12 - chat only: 09:00 - 17:00 CET
01/01: closed
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on +44 344 736 9088.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0316 301 757.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 736 9088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 736 9088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
Festive opening hours:
24/12: 09:00 – 18:00 CET
25/12: CLOSED
26/12: 09:00 – 18:00 CET
31/12: 09:00 – 18:00 CET
1/1: 11:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Spanish.
The quickest way to reach us is by calling us on 911 981 000.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling us on 800 74292.
We are open:
Weekdays 11 – 23 UAE
Saturday 11 – 23 UAE
Sunday 11 – 23 UAE
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
You can call us on +442076603006.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 – 20:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
Festive opening hours:
24/12: 08:00 – 17:00 GMT
25/12: CLOSED
26/12: 08:00 – 17:00 GMT
31/12: 08:00 – 17:00 GMT
1/1: 10:00 – 17:00 GMT
If you need to contact us outside of our opening hours, you can email us.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.